COMMUNITY DEVELOPMENT
| Department / Division Name | Community Development Department |
| Head of Department / Division | Pn. Rubaizah Binti Mohamed Noh |
| Department Tel. | 03-5621 0060 |
| WhatsApp Tel. | 019-245 7823 |
| Department Email | - |
COMMUNITY DEVELOPMENT DEPARTMENT FUNCTIONS
1. | Plan various community development activities and programmes in each Zone covering women, senior citizens, persons with disabilities (OKU), underprivileged individuals, and diverse ethnic groups, as well as cultural activities and the promotion of quality / international-standard tourism products within the MBSJ administrative area. |
2. | Manage sports facilities within the MBSJ area as well as plan, execute, and supervise sports development programmes. |
3. | Provide and supply book and library material services, as well as conduct activities for library users. |
4. | Provide facilities and services to meet community needs while designing community programmes at Kompleks 3C. |
5. | Plan and prepare an appropriate curriculum to enhance and accomplish the overall growth and development of infants and children in terms of physical, language, socioeconomic, and cognitive aspects. |
CLIENT CHARTER
COMMUNITY DEVELOPMENT DEPARTMENT | ||
| PILLAR 6 | DEVELOPMENT OF MADANI SOCIETY | |
| ORGANISATIONAL FUNCTION (OF) | OF 9 Plan & implement community well-being & empowerment development programmes | |
| NO. | CLIENT CHARTER (CC) | TIMEFRAME |
DEPARTMENT FUNCTION (DF) | DF 1 Plan various community development activities and programmes in each Zone covering women, senior citizens, persons with disabilities (OKU), underprivileged individuals, and diverse ethnic groups, as well as cultural activities and the promotion of quality / international-standard tourism products within the MBSJ administrative area | |
| CC 1 | Booking Facility for Public Address (PA) Systems, Cultural Performance Packages, Cultural Equipment, and Musical Equipment | 2 Days |
| CC 2 | MPP Programme Claims | 3 Days |
| DEPARTMENT FUNCTION (DF) | DF 2 Manage sports facilities within the MBSJ area as well as plan, execute, and supervise sports development programmes | |
| CC 3 | Usage of Facility Booking and Rental System: MBSJ Multipurpose Hall, MBSJ Sports Complex, MBSJ Indoor Stadium, MBSJ Sports Arena, MBSJ Public Field, MBSJ Futsal Court, Gymnasium, and Swimming Pool | 3 Days |
| CC 4 | Management of Facility and Equipment Usage / Loan: Sports Equipment and Recreational Equipment | 1 Day |
| DEPARTMENT FUNCTION (DF) | DF 3 Provide and supply book and library material services, as well as conduct activities for library users | |
| CC 5 | Library Membership Process (Smart Card Process) | 20 Minutes |
| CC 6 | Membership Renewal Process | 10 Minutes |
| CC 7 | Book Borrowing Process | 5 Minutes |
| CC 8 | Book Renewal via Counter and Phone | 10 Minutes |
| ORGANISATIONAL FUNCTION (OF) | OF 10 Foster patriotic spirit and civic pride | |
DEPARTMENT FUNCTION (DF) | DF 4 Execute administrative processes, complaint handling, and provide facilities and services to meet community needs while designing community programmes at Kompleks 3C | |
| CC 9 | Kompleks 3C Facility Rental Application Process | 3 Days |
| CC 10 | Issue Acknowledgment of Receipt Letters | 3 Days |
| CC 11 | Update feedback on complaint status in the MBSJ SISPAA System (investigation / complaint status) | 11 Days |
DEPARTMENT FUNCTION (DF) | DF 5 Plan and prepare an appropriate curriculum to enhance and accomplish the overall growth and development of infants and children in terms of physical, language, socioeconomic, and cognitive aspects | |
| CC 12 | Child Registration Process at the Child Development Centre | 3 Days |