HEALTH
| Department / Division Name | Health Department |
| Head of Department / Division | Puan Dr. Nurnawwar Binti Arpaaii |
| Department Tel. | 03-8023 7595 |
| WhatsApp Tel. | 019-674 7823 |
| Department Email | - |
DEPARTMENT FUNCTIONS
| 1. | Execute administrative management and complaint handling effectively and efficiently. |
| 2. | Conduct inspections on food premises and food-based businesses to ensure cleanliness standards comply with established regulations and conditions. |
| 3. | Carry out dengue fever control in accordance with District Health Office (PKD) guidelines. |
| 4. | Carry out animal nuisance control activities. |
| 5. | Plan and implement health activities. |
HEALTH DEPARTMENT CLIENT CHARTER
HEALTH DEPARTMENT | ||
| PILLAR 1 | GOOD GOVERNANCE | |
| ORGANISATIONAL FUNCTION (OF) | OF 1 Implement and improve administrative management, integrity, finance, revenue, taxation, and core services | |
| NO. | CLIENT CHARTER (CC) | TIMEFRAME |
| DEPARTMENT FUNCTION (DF) | DF 1 Execute administrative management and complaint handling effectively and efficiently | |
| CC 1 | Issue Acknowledgment of Receipt Letters | 3 Days |
| CC 2 | Update feedback on complaint status in the MBSJ SISPAA System (investigation / complaint status) | 11 Days |
| PILLAR 3 | SUSTAINABLE DEVELOPMENT |
|
| ORGANISATIONAL FUNCTION (OF) | OF 5 Supervise sanitation services, environmental health, and urban beautification | |
DEPARTMENT FUNCTION (DF) | DF 2 Conduct inspections on food premises and food-based businesses to ensure cleanliness standards comply with established regulations and conditions | |
| CC 3 | Update Grade A food premises status on the MBSJ portal | Every Month |
| DEPARTMENT FUNCTION (DF) | DF 3 Carry out dengue fever control in accordance with District Health Office (PKD) guidelines | |
| CC 4 | Update outbreak and hotspot area status on the MBSJ portal | 14 Days |
| DEPARTMENT FUNCTION (DF) | DF 4 Carry out animal nuisance control activities | |
| CC 5 | Approve Dog License Applications (For online applications meeting conditions) | 1 Day |
| PILLAR 6 | DEVELOPMENT OF MADANI SOCIETY | |
| ORGANISATIONAL FUNCTION (OF) | OF 9 Plan & implement community well-being & empowerment development programmes | |
| DEPARTMENT FUNCTION (DF) | DF 5 Plan and implement environmental health activities | |
| CC 6 | Execute environmental health programmes as planned and approved | 1 Plan / Year |