COMMUNITY DEVELOPMENT FREQUENTLY ASKED QUESTIONS

COMMUNITY SERVICES DIVISION

NO

QUESTION

ANSWER

1.

What assistance can I receive (disadvantaged groups) such as the disabled, senior citizens?

SEWING / CRAFTS

1. Short-term sewing/craft skills classes
2. Facilities (places) to implement programs such as

• Culinary Room (Cooking), Complex 3C
• Empowered Community Activity Center (PAKB) Room (Sewing), Complex 3C
• Elderly Center, 3K SJ Complex

b) Assistance to Empower the Selangor Economy (MES)

- Assistance for the elderly

- Assistance for the disabled

- BEWARE

- Entering IPT

- PUMBAR

2.

What assistance can be given to the association to carry out the program?

The implementation of the program can be planned jointly with the Subang Jaya City Council's Resident Representative Council (MPP).

4

Application for Use of Community Hall

Applications for the use of the Community Center / Cabin must be submitted through the MBSJ Population Representative Council (MPP) according to the area / zone.

5

Is there a list of residents' associations?

MBSJ only has a list of MBSJ Residents' Representative Councils (MPPs) according to zone location as the main intermediary for residents with the Subang Jaya City Council.

SPORTS FACILITIES AND DEVELOPMENT DIVISION

NO

QUESTION

ANSWER

1

Why aren't all public fields upgraded?

MBSJ needs to monitor the status of the land and the area surrounding the field before the proposed upgrade is carried out. It also depends on the applicable allocation.

2

My school field is used by the public, can it be upgraded?

School fields are subject to the jurisdiction of the Department of Education.

3

How to make a reservation online

Through the MBSJ website,:

• online services,
• facility booking (hall & court booking)
• Ezy MBSJ portal

4

I am a taxpayer, why can't I use the Sports Complex (football field)?

The Sports Complex is open to the public for recreation every day according to the specified time. However, users can officially apply to MBSJ for official agency/association event applications can be made online or by official letter

5

Is there no easy way to apply for a deposit return?

So far, the procedure for returning collateral is according to financial procedures.

6

Why aren't packages provided for official events like halls in other local government offices?

The MBSJ Multipurpose Hall is more specifically for sports/recreational and community activities.

LIBRARY DIVISION

NO

QUESTION

ANSWER

1

When is the library open?

MBSJ Hypermedia Library, Complex 3C

Monday: 12.00 – 5.00 pm

Tuesday - Friday: 9.30 am - 5.00 pm

Saturday ‑ Sunday : 9.00 am - 3.00 pm

Public Holidays - CLOSED

MBSJ Hypermedia Library, Bandar Puteri, Puchong

Monday: 12.00 – 7.00 pm

Tuesday - Friday: 9.30 am - 7.00 pm

Saturday ‑ Sunday : 9.00 am - 3.00 pm

Public Holidays - CLOSED

Seri Kembangan Library

Monday: 12.00 – 5.00 pm

Tuesday - Friday: 9.30 am - 7.00 pm

Saturday ‑ Sunday : Closed

Public Holidays – CLOSED

Ramadan

Monday: 12.00 – 4.30 pm

Tuesday - Friday: 9.30 am - 4.30 pm

Saturday ‑ Sunday : 9.00 am - 3.00 pm

Public Holidays – CLOSED

2

What is the book loan limit and how long is the loan period?

- Total loan of 7 books

- Loan period 2 weeks

3

What are the requirements to become a member?

Payment for the first year of membership

Children: RM5.00

Adults: RM15.00

Students/IPT: RM10

Senior Citizen  

(aged 60 and above) : RM7.00

Non-Citizen: RM25.00

Disabled: Free

Annual membership renewal

Children: RM3.00

Adults: RM7.00

Students/IPT: RM5.00

Senior Citizen 

(aged 60 and above) : RM5.00

Non-Citizen: RM15.00

Disabled: Free

Required documents:

• Completed Membership Form.
• 2 passport-sized photos.
• 1 copy of Identity Card. (Adult Application)
• 1 copy of MyKid. (Children's Application)
• 1 copy of Passport (For Non-Citizen members)
• 1 copy of OKU card (For OKU members)
• Membership Fees according to application category.

4

How much is the fine for late return of books?

Adult Books

RM1.00 per day for a book

Children's Books

RM0.50 per day for a book

5

What activities are carried out by the library?

School Holiday Activities

• According to the school holiday calendar

Main Activities

• 5 times a year

COMPLEX 3C DIVISION

NO

QUESTION

ANSWER

1

What facilities can be rented?

Among the facilities that can be rented:

2

What is the rental rate for these facilities and the packages provided?

3

How to rent an auditorium at Complex 3C?

4

Can catering/banquet services be provided?

CHILD DEVELOPMENT CENTER (CDC)

NO

QUESTION

ANSWER

1

Can you please state the eligibility requirements to register at PPK?

Applications are open to all children of MBSJ staff and the public by calling 03-56210060 or coming in person to the PPK Administration Office to register. Registration forms are also available on the MBSJ website.

The fees charged for the public are as follows:

•Full-time ‑ RM 350 per month (learning & daycare)

•Part-time ‑ RM 225 per month (study only)

*Price does not include workbook and uniform.

The PPK management does not accept children with special needs such as Autism/ADHD/Down Syndrome and similar conditions due to lack of expertise in handling such children.

2

What is the maximum capacity for each class?

4 to 6 years ‑ 20 people (1 class)

3

How long is the period of care at PPK?

Full time ‑ 7.30 am to 6.00 pm

Part-time ‑ 7.30 am to 1.00 pm

4

What facilities are provided at PPK?

Among the facilities provided:

• Learning classes

• Dining room

• Playground area

• Bedroom

• Toy Library

• Play and exercise area

• Children's toilet

5

What learning modules are used in PPK?

Learning modules used:

a. Basic subjects of the National Pre-School curriculum standard. (5-6 years)

b. Flash Card Learning Program. (5-6 years)