COB DEPARTMENT

NO

QUESTION

ANSWER

1

The problem is the owner of the upper unit making noise such as lifting chairs/tables/footsteps (walking).

There is no Act that provides for noise problems such as the above. This is a neighborhood issue/problem. Please discuss this with the unit owner/occupant to resolve this problem. Complainants can also request assistance from the management/JMB/MC to provide advice to the occupants who are causing the problem.

2

The upper floor house/unit is leaking and water is dripping/seeping into the lower floor house/unit.

Issues/problems of leaks/damage to the unit are the responsibility
of the unit owner themselves as it is individual property and not common property. In the event of a leak, the complainant is advised to discuss with the unit owner above to repair the damage or share the maintenance costs.

3

The problem of garbage piling up in apartment areas.

KDEB only collects DOMESTIC waste.
BULK waste is the responsibility of the management/JMB/MC. Complainants are advised to file a complaint at the management office where the complainant pays a service charge (maintenance charge) every month.

4

The problem is that there is not enough car parking in the apartment.

This problem is faced by most apartments because
nowadays the ratio of one apartment unit has more than one car. The JMB only allocates one parking lot space for one house unit. Complainants are advised to purchase a monthly MBSJ parking pass for parking in the outdoor area and not be compounded by the enforcement officer on the condition that it does not obstruct traffic.

5

How many committee members for JMB & MC?

JMB (Joint Management Body) - 5 to 6 people
MC (Management Corporation) - 3 to 15 people

6

Who issues JMB & MC certificates?

JMB certificate is issued by COB.
MC certificate is issued by PTG (Land & Mines Office).

7

What is the quorum for the first meeting of the establishment of AGM (Annual General Meeting) & EGM (Extraordinary General Meeting)?

JMB - 25%
If there is no quorum, half an hour from the meeting time, the buyers who are eligible to vote have been counted as a quorum
MC - 50%.
If the quorum is not sufficient, postpone to
the next week at the same place and time.

8

What are the qualifications for a person to vote?

JMB - Co-owner/purchaser appointed by proxy
- No arrears of MC maintenance charges.
- Has made a transfer in the name of an individual. (registered owner)
- No arrears of maintenance charges.

9

Are tenants allowed to attend AGM/EGM meetings?

Yes. But tenants do not have the right to vote.

10

Can JMB be dissolved?

It is possible if there are no buyers interested in filling the position in JMB. If this happens, COB will appoint a management agent.

11

How long was the JMB established before it became an MC?

There is no time limit. When the strata title register was opened, 25% of the owners had transferred ownership (no longer in the developer's name).

12

If JMB is not functioning/inactive, how can we solve the residents' problems?

Appoint new committee members through EGM or COB appoints management agents.

13

What is meant by Common Property?

Properties that are used together such as playgrounds, suraus, terraces, gyms, corridors, stairs, lifts, swimming pools, roofs and open areas.

14

Are pets allowed/can they be kept in the apartment?

Yes, but do not disturb the peace of the neighbors next door and if there is a complaint, the JMB/MC can take action. The JMB/MC can make a "house rule" on this matter.

15

Can apartment owners make renovations to residential units?

Yes, it does not involve additional buildings.