INTEGRITY
| Department / Division Name | Integrity Unit |
| Head of Department / Division | Encik Mohd Herman Bin Musanip |
| Department Tel. | 03-8026 4074 |
| WhatsApp Tel. | 0193647823 |
| Department Email | integriti@mbsj.gov.my |
DEPARTMENT FUNCTIONS
| 1 | Ensure best governance is implemented. |
| 2 | Ensure the culturing, institutionalisation, and execution of integrity within the organisation. |
| 3 | Receive, detect, verify, and take action on complaints/information regarding criminal misconduct as well as violations of organizational conduct and ethics, and report criminal misconduct (if necessary) to the responsible enforcement agencies. |
| 4 | Ensure compliance with existing laws and regulations in force. |
| 5 | Carry out the secretariat functions of the Disciplinary Board. |
INTEGRITY UNIT CLIENT CHARTER
| INTEGRITY UNIT | ||
| PILLAR 1 | GOOD GOVERNANCE | |
ORGANISATIONAL FUNCTION (OF) | OF 1 Implement and improve administrative management, integrity, finance, revenue, taxation, and core services | |
| NO. | CLIENT CHARTER (CC) | TIMEFRAME |
DEPARTMENT FUNCTION (DF) | DF 1 Ensure best governance is implemented | |
| CC 1 | Issue acknowledgment of receipt letters | 3 Working Days |
| CC 2 | Update feedback on complaint status in the MBSJ SISPAA System (investigation / complaint status) | 11 Days |
DEPARTMENT FUNCTION (DF) | DF 2 Ensure culturing, institutionalisation, and execution of integrity within the organisation | |
| CC 3 | Execution of Integrity Strengthening Briefings / Courses / Workshops | 10 Times a Year |
DEPARTMENT FUNCTION (DF) | DF 3 Receive, detect, verify, and take action on complaints/information regarding criminal misconduct as well as violations of organizational conduct and ethics, and report criminal misconduct (if necessary) to the responsible enforcement agencies. | |
| CC 4 | Management of Acknowledgment of Receipt for Integrity, Governance, and Anti-Corruption Complaints | 1 Working Day |
DEPARTMENT FUNCTION (DF) | DF 4 Ensure compliance with existing laws and regulations in force | |
| CC 5 | Compliance monitoring on Meal / Refreshment Hours and laws or regulations in force | 10 Times a Year |
DEPARTMENT FUNCTION (DF) | DF 5 Carry out the secretariat functions of the Disciplinary Board | |
| CC 6 | Management of Disciplinary Board Meetings | 6 Months |