COMMISSIONER OF BUILDINGS
| Department / Division Name | Commissioner of Buildings Department |
| Head of Department / Division | Sr. Nornizam Binti Mohd Jusoh |
| Department Tel. | 03-8026 3231 |
| WhatsApp Tel. | 019-697 7823 |
| Department Email | cob@mbsj.gov.my |
DEPARTMENT FUNCTIONS
| 1. | Manage strata-related complaints. |
| 2. | Administer strata building inventory data under MBSJ's jurisdiction to ensure development area data is updated from time to time. |
| 3. | Carry out enforcement under the Strata Management Act 2013 (Act 757) to ensure action is taken against offences under Act 757. |
| 4. | Administer the Strata Management Act 2013 (Act 757) to ensure compliance with the requirements of the Act. |
| 5. | Plan strata building community education programmes to increase awareness within strata communities. |
COMMISSIONER OF BUILDINGS DEPARTMENT CLIENT CHARTER
COMMISSIONER OF BUILDINGS (COB) DEPARTMENT | |||
| PILLAR 1 | GOOD GOVERNANCE | ||
| ORGANISATIONAL FUNCTION (OF) | OF 1 Implement and improve administrative management, integrity, finance, revenue, taxation, and core services | ||
| DEPARTMENT FUNCTION (DF) | DF 1 Execute administrative management and strata building complaint handling effectively and efficiently | ||
| NO. | CLIENT CHARTER (CC) | TIMEFRAME | |
| DEPARTMENT FUNCTION (DF) | DF 1 Execute administrative management and strata building complaint handling effectively and efficiently | ||
| CC 1 | Issue Acknowledgment of Receipt Letters | 3 Days | |
| CC 2 | Update feedback on complaint status in the MBSJ SISPAA System (investigation / complaint status) | 11 Days | |
| ORGANISATIONAL FUNCTION (OF) | OF 2 Formulate, implement, and enforce regulations, policies, and laws | ||
| DEPARTMENT FUNCTION (DF) | DF 2 Carry out enforcement under the Strata Management Act 2013 (Act 757) to ensure action is taken against offences under Act 757 | ||
| CC 3 | File court summons upon obtaining sanction to prosecute from the Deputy Public Prosecutor (DPP) | 14 Days | |
| PILLAR 6 | DEVELOPMENT OF MADANI SOCIETY | ||
| ORGANISATIONAL FUNCTION (OF) | OF 9 Plan and implement community well-being and empowerment development programmes | ||
| DEPARTMENT FUNCTION (DF) | DF 3 Administer strata building inventory data under MBSJ's jurisdiction to ensure development area data is updated from time to time | ||
| CC 4 | Review Audited Accounts | 7 Days | |
| DEPARTMENT FUNCTION (DF) | DF 4 Administer and manage the requirements of the Strata Management Act 2013 (Act 757) | ||
| CC 5 | Issue Confirmation of Schedule of Parcels Filing *Form 1* | 14 Days | |
| CC 6 | Preparation of JMB Registration Certificate | 12 Days | |
| DEPARTMENT FUNCTION (DF) | DF 5 Enhance strata community awareness through planning educational programmes and monitoring strata building management quality | ||
| CC 7 | Coordinate the implementation of annual educational programmes based on POT planning | 1 Year | |