MANAGEMENT SERVICES
| Department / Division Name | Management Services Department |
| Head of Department / Division | En. Ismail Bin Salim |
| Department Tel. | 03-8026 3131 |
| WhatsApp Tel. | 019-384 7823 |
| Department Email | ismails@mpsj.gov.my |
MANAGEMENT SERVICES DEPARTMENT FUNCTIONS
1. | Manage human resource affairs including establishment, appointments, service, welfare, discipline, and HRMIS. |
2. | Ensure competency and human capital development are effectively implemented towards human governance. |
3. | Plan and manage building security control, logistical needs, movable assets, stores, procurement, Islamic cemetery management, crematoriums, and general administrative duties efficiently and systematically. |
4. | Ensure the management of council meetings, public records, and classified documents is handled efficiently and effectively. |
5. | Manage the registration, court session, and trial processes for summons cases under the council's administration. |
MANAGEMENT SERVICES DEPARTMENT CLIENT CHARTER
MANAGEMENT SERVICES DEPARTMENT | ||
| PILLAR 1 | GOOD GOVERNANCE | |
| ORGANISATIONAL FUNCTION (OF) | OF 1 Implement and improve administrative management, integrity, finance, revenue, taxation, and core services | |
| NO. | CLIENT CHARTER (CC) | TIMEFRAME |
| DEPARTMENT FUNCTION (DF) | DF 1 Manage Human Resource affairs including establishment, appointments, service, welfare, discipline, and HRMIS | |
| CC 1 | Manage recruitment and placement of personnel based on post vacancies approved by the Head of Department | 6 Months |
| CC 2 | Manage confirmation of permanent officers and staff after fulfilling the required conditions | 45 Days |
DEPARTMENT FUNCTION (DF) | DF 2 Ensure competency and human capital development are effectively implemented towards Human Governance | |
| CC 3 | Manage speaker invitations for courses / training upon issuance of the monthly planning schedule | 7 Days |
| DEPARTMENT FUNCTION (DF) | DF 4 Ensure administration management, meeting complaints, public records, and classified Council documents are managed efficiently and effectively | |
| CC 6 | Distribute meeting minutes within 7 days from the meeting date | 7 Days |
| CC 7 | Update feedback on complaint status in the MBSJ SISPAA System (investigation / complaint status) | 11 Days |
| CC 8 | Issue acknowledgment of receipt letters | 3 Days |
| ORGANISATIONAL FUNCTION (OF) | OF 2 Formulate, implement, and enforce regulations, policies, and laws | |
| DEPARTMENT FUNCTION (DF) | DF 5 Manage registration, court session, and trial processes for summons cases under Council administration | |
| CC 9 | Manage the registration of charge sheets and process summons applications | 14 Days |
| PILLAR 2 | INFRASTRUCTURE AND PUBLIC AMENITIES | |
| ORGANISATIONAL FUNCTION (OF) | OF 3 Provide, maintain, and upgrade public amenity infrastructure and Council assets | |
DEPARTMENT FUNCTION (DF) | DF 3 Plan and manage building security control, logistical needs, movable assets, stores, procurement, cleaning management, MBSJ Childcare Centre (Taska) management, and general administrative duties efficiently and systematically | |
| CC 4 | Execute approval processes for logistics usage applications | 7 Days |
| CC 5 | Process approvals for MBSJ Childcare Centre (Taska) enrollment applications | 30 Days |