Online Service Statistics

Online Service Transactions 2022

Online Services	Jan	Feb	Mar	Apr	May	Jun
MPSJ CUSTOMER WEB
Assessment Tax	6,790	9,558	1,697	1,282	1,229	1,370
Traffic Compound	3,680	2,786	2,978	2,819	2,881	2,437
Hall Reservations	1,065	1,004	20	1,017	789	912
Rest Home Reservations	41	16	27	41	23	26
Licenses	1,280	761	814	879	744	523
Rent	13	14	13	14	10	19
Security	0	0	0	0	0	0
Hall Rental Security	0	0	0	0	0	0
License Security	14	18	29	33	20	18
Temporary Permit Security	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0
Miscellaneous Bills	3	0	355	41	25	2
Miscellaneous License Bills	0	0	0	0	0	0
Water Bills	2	0	0	0	0	0
Tenders / Quotations	0	0	0	0	0	0
OSC.net
OSC.net - e-rancang	0	0	0	0	0	0
OSC.net - e-building	197	179	143	162	87	119
OSC.net - e-infra	0	0	0	0	0	0
OSC.net - e-landscape	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2,477	2,104	2,374	2,573	2,202	1,796
TOTAL	15,562	16,440	8,450	8,861	8,010	7,222

Online Service Transactions 2021

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
MPSJ CUSTOMER WEB
Assessment Tax	6,790	9,558	1,697	1,282	1,229	1,370	7,005	9,579	1,379	998	827	1,101
Traffic Compound	3,680	2,786	2,978	2,819	2,881	2,437	2,802	2,552	3,070	3,895	3,485	3,639
Hall Reservations	1,065	1,004	20	1,017	789	912	1,262	1,296	1,522	1,543	1,347	1,360
Rest Home Reservations	41	16	27	41	23	26	41	42	34	31	44	27
Licenses	1,280	761	814	879	744	523	755	637	634	705	586	979
Rent	13	14	13	14	10	19	15	27	31	26	33	41
Security	0	0	0	0	0	0	0	0	0	0	0	1
Hall Rental Security	0	0	0	0	0	0	0	0	0	0	0	0
License Security	14	18	29	33	20	18	25	20	27	24	25	16
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	3	0	355	41	25	2	1	3	1	0	4	0
Miscellaneous License Bills	0	0	0	0	0	0	0	0	0	0	0	0
Water Bills	2	0	0	0	0	0	2	1	7	2	2	7
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-building	197	179	143	162	87	119	139	174	68	132	81	151
OSC.net - e-infra	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2,477	2,104	2,374	2,573	2,202	1,796	2,874	2,895	2,390	2,809	2,575	2,412
TOTAL	15,562	16,440	8,450	8,861	8,010	7,222	14,921	17,226	9,163	10,165

Online Service Transactions 2020

Online Services	Jan	Feb	Mar	Apr	Mei	Jun	Jul	Ogo	Sep	Okt	Nov	Dis
MPSJ CUSTOMER WEB
Assessment Tax	6,790	9,558	1,697	1,282	1,229	1,370	7,005	9,579	1,379	998	827	1,101
Traffic Compound	3,680	2,786	2,978	2,819	2,881	2,437	2,802	2,552	3,070	3,895	3,485	3,639
Hall Reservations	1,065	1,004	20	1,017	789	912	1,262	1,296	1,522	1,543	1,347	1,360
Rest Home Reservations	41	16	27	41	23	26	41	42	34	31	44	27
Licenses	1,280	761	814	879	744	523	755	637	634	705	586	979
Rent	13	14	13	14	10	19	15	27	31	26	33	41
Security	0	0	0	0	0	0	0	0	0	0	0	1
Hall Rental Security	0	0	0	0	0	0	0	0	0	0	0	0
License Security	14	18	29	33	20	18	25	20	27	24	25	16
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	3	0	355	41	25	2	1	3	1	0	4	0
Miscellaneous License Bills	0	0	0	0	0	0	0	0	0	0	0	0
Water Bills	2	0	0	0	0	0	2	1	7	2	2	7
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-building	197	179	143	162	87	119	139	174	68	132	81	151
OSC.net - e-infra	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2,477	2,104	2,374	2,573	2,202	1,796	2,874	2,895	2,390	2,809	2,575	2,412
TOTAL	15,562	16,440	8,450	8,861	8,010	7,222	14,921	17,226	9,163	10,165

Online Service Transactions 2019

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
MPSJ CUSTOMER WEB
Assessment Tax	6,790	9,558	1,697	1,282	1,229	1,370	7,005	9,579	1,379	998	827	1,101
Traffic Compound	3,680	2,786	2,978	2,819	2,881	2,437	2,802	2,552	3,070	3,895	3,485	3,639
Hall Reservations	1,065	1,004	20	1,017	789	912	1,262	1,296	1,522	1,543	1,347	1,360
Rest Home Reservations	41	16	27	41	23	26	41	42	34	31	44	27
Licenses	1,280	761	814	879	744	523	755	637	634	705	586	979
Rent	13	14	13	14	10	19	15	27	31	26	33	41
Security	0	0	0	0	0	0	0	0	0	0	0	1
Hall Rental Security	0	0	0	0	0	0	0	0	0	0	0	0
License Security	14	18	29	33	20	18	25	20	27	24	25	16
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	3	0	355	41	25	2	1	3	1	0	4	0
Miscellaneous License Bills	0	0	0	0	0	0	0	0	0	0	0	0
Water Bills	2	0	0	0	0	0	2	1	7	2	2	7
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-building	197	179	143	162	87	119	139	174	68	132	81	151
OSC.net - e-infra	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2,477	2,104	2,374	2,573	2,202	1,796	2,874	2,895	2,390	2,809	2,575	2,412
TOTAL	15,562	16,440	8,450	8,861	8,010	7,222	14,921	17,226	9,163	10,165

Online Service Transactions 2018

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
MPSJ CUSTOMER WEB
Assessment Tax	3492	5792	1119	944	587	762	3354	6344	865	831	509	929
Traffic Compound	2928	19140	12258	15387	2366	2876	3112	3034	3340	4009	3133	3165
Hall Reservations	656	602	851	550	467	747	1001	963	980	988	916	853
Rest Home Reservations	42	11	24	17	17	33	51	29	28	27	23	40
Licenses	833	569	519	337	222	240	305	657	504	683	861	1016
Rent	10	9	10	9	10	14	17	7	19	15	13	17
Security	0	0	0	0	0	0	0	0	0	0	0	0
Hall Rental Security	0	0	0	0	0	0	0	0	0	0	0	0
License Security	18	13	23	30	12	12	26	13	14	0	30	14
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	69	83	427	127	86	91	133	456	327	440	2	2
Miscellaneous License Bills	9	1	0	0	0	0	0	0	0	0	0	0
Water Bills	2	1	3	1	0	0	1	0	0	0	1	0
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-building	1549	0	380	58	20	41	78	19	86	808	231	377
OSC.net - e-infra	3	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2661	2218	2477	2167	2026	2343	2773	2513	1795	3326	2484	2747
TOTAL	12,272	28,439	18,091	19,627	5,813	7,159	10,851	14,035	7,958	11,127	8,203	9,160

Online Service Transactions 2017

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
MPSJ CUSTOMER WEB
Assessment Tax	2357	5014	893	588	496	816	3275	5580	802	631	434	852
Traffic Compound	2057	2298	2191	2683	3076	2816	2662	3113	2320	3508	3507	2922
Hall Reservations	845	1045	1111	527	837	541	863	736	691	721	626	500
Rest Home Reservations	28	21	24	17	13	5	37	27	37	59	16	50
Licenses	553	496	413	255	251	153	176	190	136	176	193	488
Rent	6	8	7	10	6	9	8	7	8	9	9	9
Security	0	0	0	0	0	0	0	0	0	0	0	0
Hall Rental Security	0	0	1	0	0	0	0	0	0	0	0	0
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	0	2	286	14	3	0	1	0	0	0	0	0
Miscellaneous License Bills	0	0	0	0	0	0	0	0	0	0	0	0
Water Bills	0	1	0	0	0	2	1	0	1	0	3	0
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	1	5	2	5	4	4	8	4	1	3	5	3
OSC.net - e-building	12	19	25	33	547	18	215	326	199	333	65	1384
OSC.net - e-infra	13	18	8	11	12	14	17	8	8	13	13	5
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	3512	2333	2490	2198	2417	1836	2407	2464	1772	2197	2194	1897
TOTAL	9384	11260	7451	6341	7662	6214	9670	12455	5975	7650	7065	8110

Online Service Transactions 2016

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
MPSJ CUSTOMER WEB
Assessment Tax	1736	5146	1020	550	403	668	2089	4298	574	463	415	606
Traffic Compound	1274	1736	1987	1728	1514	1602	1245	2044	1912	2039	2015	2123
Hall Reservations	398	447	629	622	556	546	626	797	1032	1062	951	786
Rest Home Reservations	28	18	27	22	22	11	40	42	56	41	37	43
Licenses	30	19	20	25	18	30	23	29	15	74	130	381
Rent	9	7	7	9	7	10	6	7	8	9	7	9
Security	0	0	0	2	0	0	0	0	0	0	1	0
Hall Rental Security	0	0	0	3	3	1	0	0	1	1	0	2
Temporary Permit Security	0	0	0	0	0	0	0	0	0	0	0	0
Quarters Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	0	0	0	49	193	9	0	1	0	1	0	2
Miscellaneous License Bills	0	0	0	0	0	0	0	0	0	0	0	0
Water Bills	0	0	0	0	0	1	0	0	0	0	0	0
Tenders / Quotations	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net
OSC.net - e-planning	6	3	7	5	1	12	1	5	4	6	3	4
OSC.net - e-building	81	76	107	125	103	185	73	43	25	190	247	228
OSC.net - e-infra	14	13	19	13	9	24	16	9	20	18	17	8
OSC.net - e-landscape	1	0	0	0	0	0	0	0	0	0	0	0
I-RESPONZ SYSTEM
Online Complaints	2389	2099	2110	1877	2309	1941	1563	2182	2094	1771	2214	1985
TOTAL	5966	9564	5933	5030	5138	5040	5682	9457	5741	5675	6037	6177

Online Service Transactions 2015

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Assessment Tax	1806	3180	681	436	247	503	1962	3247	511	412	261	488
Traffic Compound	1630	1583	2050	1791	1882	1486	1356	1269	1174	12,328	4983	14614
Reservation of Courts / Council	268	311	452	20	376	352	449	420	451	559	527	483
Rent	6	3	5	6	7	6	7	6	6	7	6	8
License Renewal	10	3	7	9	1	1	4	1	3	6	37	98
Water Management	0	0	0	0	0	0	0	1	0	0	0	1
Security	0	0	0	0	0	0	0	0	0	0	0	1
Miscellaneous Bills	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-planning	5	6	5	4	2	11	3	4	4	3	0	3
OSC.net - e-building	162	110	188	205	159	162	125	149	122	140	113	109
OSC.net - e-infra	17	15	10	12	10	17	7	16	10	9	12	11
OSC.net - e-landscape	0	0	0	0	0	0	0	0	0	0	0	0
Online Complaints	2969	2278	2565	2599	1924	1996	2054	2087	2081	2232	2249	2203
TOTAL	6873	7489	5963	5082	4608	4534	5967	7200	4362	15,696	8188	18019

Online Service Transactions 2014

Online Services	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Assessment Tax	328	2512	372	281	209	328	1553	2709	408	362	240	394
Traffic Compound	1238	868	1108	937	1059	1238	1205	992	1261	1276	1537	1201
Reservation of Courts / Council	54	321	426	470	377	54	-	-	228	317	368	325
Rent	4	6	4	5	4	4	4	6	5	5	2	6
License Renewal	1	3	0	1	3	1	2	4	1	4	5	15
Water Management	0	0	0	0	0	0	0	0	0	0	0	0
Security	0	2	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	0	0	0	0	0	0	0	0	0	0	0	3
OSC.net - e-planning	8	3	5	8	8	8	4	4	3	8	4	8
OSC.net - e-building	189	183	223	149	253	189	194	153	180	186	190	210
OSC.net - e-infra	25	15	30	16	27	25	15	18	14	15	9	17
OSC.net - e-landscape	0	0	0	0	0	0	0	1	1	0	0	0
Online Complaints	2399	2608	2381	2558	2790	2399	2352	2335	2428	2326	2256	2792
TOTAL	4246	6521	4549	4425	4730	4246	5329	6222	4529	4499	4611	4971

Online Service Transactions 2013

Online Services 2013	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Assessment Tax	1260	2575	328	263	162	262	1050	2104	297	278	212	325
Traffic Compound	303	425	502	829	819	1607	1143	920	956	879	702	969
Reservation of Courts / Council	230	97	0	0	127	123	53	80	320	301	468	437
Rent	2	0	1	1	0	1	0	2	3	2	2	4
License Renewal	28	2	6	1	0	2	0	0	5	5	31	26
Water Management	0	0	0	0	0	0	0	0	0	0	0	0
Security	0	0	0	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-planning	44	29	43	35	41	8	15	11	9	12	6	13
OSC.net - e-building	174	175	177	266	232	205	224	179	236	223	188	188
OSC.net - e-infra	16	11	24	23	26	14	25	20	12	22	15	15
OSC.net - e-landscape	1	3	3	5	12	3	1	1	0	0	0	0
Online Complaints	2596	1998	2481	2458	2095	2230	2527	2352	2184	2708	2543	2396
TOTAL	4654	5315	3565	3881	3514	4455	5038	5669	4022	4430	4167	4373

Online Service Transactions 2012

Online Services 2012	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Assessment Tax	429	1070	170	91	83	116	1924	4499	318	202	96	285
Traffic Compound	227	368	364	190	323	380	538	1994	755	820	521	484
Reservation of Courts / Council	0	0	0	0	5	5	3	10	147	226	161	230
Rent	2	0	2	1	1	0	2	1	1	1	0	1
License Renewal	19	1	2	0	1	0	0	0	0	0	10	79
Water Management	0	0	0	0	0	0	0	0	0	0	0	0
Security	0	0	2	0	0	0	0	0	0	0	0	0
Miscellaneous Bills	0	0	0	0	0	0	0	0	0	0	0	0
OSC.net - e-planning	39	40	50	50	34	24	41	17	42	51	47	74
OSC.net - e-building	173	155	287	287	254	223	287	228	276	338	228	229
OSC.net - e-infra	41	36	37	37	30	38	49	31	22	27	43	18
OSC.net - e-landscape	4	7	20	20	7	8	4	4	6	6	1	4
Online Complaints	1477	1452	1509	1578	1996	1732	1936	1425	1977	2018	1880	2275
TOTAL	2411	3129	2443	2254	2734	2526	4784	8209	3544	3689	2987	3679