Customer Charter Achievement

Customer Charter Achievement 2026

(Updated every 3 months)
Documents are provided in PDF format. Please download the document. For users downloading using Mobile Data, please check the document size beforehand to avoid excessive data usage. Please click on the document title to start downloading.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20265Customer Charter Achievement August 20269Customer Charter Achievement April 2026
2Customer Charter Achievement November 20266Customer Charter Achievement July 202610Customer Charter Achievement March 2026
3Customer Charter Achievement October 20267Customer Charter Achievement June 202611Customer Charter Achievement February 2026
4Customer Charter Achievement September 20268Customer Charter Achievement May 202612Customer Charter Achievement January 2026

Customer Charter Achievement 2025

(Updated every 3 months)
Documents are provided in PDF format. Please download the document. Please click on the document title to start downloading.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20255Customer Charter Achievement August 20259Customer Charter Achievement April 2025
2Customer Charter Achievement November 20256Customer Charter Achievement July 202510Customer Charter Achievement March 2025
3Customer Charter Achievement October 20257Customer Charter Achievement June 202511Customer Charter Achievement February 2025
4Customer Charter Achievement September 20258Customer Charter Achievement May 202512Customer Charter Achievement January 2025

Customer Charter Achievement 2024

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20245Customer Charter Achievement August 20249Customer Charter Achievement April 2024
2Customer Charter Achievement November 20246Customer Charter Achievement July 202410Customer Charter Achievement March 2024
3Customer Charter Achievement October 20247Customer Charter Achievement June 202411Customer Charter Achievement February 2024
4Customer Charter Achievement September 20248Customer Charter Achievement May 202412Customer Charter Achievement January 2024

Customer Charter Achievement 2023

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20235Customer Charter Achievement August 20239Customer Charter Achievement April 2023
2Customer Charter Achievement November 20236Customer Charter Achievement July 202310Customer Charter Achievement March 2023
3Customer Charter Achievement October 20237Customer Charter Achievement June 202311Customer Charter Achievement February 2023
4Customer Charter Achievement September 20238Customer Charter Achievement May 202312Customer Charter Achievement January 2023

Customer Charter Achievement 2022

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20225Customer Charter Achievement August 20229Customer Charter Achievement April 2022
2Customer Charter Achievement November 20226Customer Charter Achievement July 202210Customer Charter Achievement March 2022
3Customer Charter Achievement October 20227Customer Charter Achievement June 202211Customer Charter Achievement February 2022
4Customer Charter Achievement September 20228Customer Charter Achievement May 202212Customer Charter Achievement January 2022

Customer Charter Achievement 2021

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20215Customer Charter Achievement August 20219Customer Charter Achievement April 2021
2Customer Charter Achievement November 20216Customer Charter Achievement July 202110Customer Charter Achievement March 2021
3Customer Charter Achievement October 20217Customer Charter Achievement June 202111Customer Charter Achievement February 2021
4Customer Charter Achievement September 20218Customer Charter Achievement May 202112Customer Charter Achievement January 2021

Customer Charter Achievement 2020

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20205Customer Charter Achievement August 20209Customer Charter Achievement April 2020
2Customer Charter Achievement November 20206Customer Charter Achievement July 202010Customer Charter Achievement March 2020
3Customer Charter Achievement October 20207Customer Charter Achievement June 202011Customer Charter Achievement February 2020
4Customer Charter Achievement September 20208Customer Charter Achievement May 202012Customer Charter Achievement January 2020

Customer Charter Achievement 2019

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20195Customer Charter Achievement August 20199Customer Charter Achievement April 2019
2Customer Charter Achievement November 20196Customer Charter Achievement July 201910Customer Charter Achievement March 2019
3Customer Charter Achievement October 20197Customer Charter Achievement June 201911Customer Charter Achievement February 2019
4Customer Charter Achievement September 20198Customer Charter Achievement May 201912Customer Charter Achievement January 2019

Customer Charter Achievement 2018

(Updated every 3 months)
Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20185Customer Charter Achievement August 20189Customer Charter Achievement April 2018
2Customer Charter Achievement November 20186Customer Charter Achievement July 201810Customer Charter Achievement March 2018
3Customer Charter Achievement October 20187Customer Charter Achievement June 201811Customer Charter Achievement February 2018
4Customer Charter Achievement September 20188Customer Charter Achievement May 201812Customer Charter Achievement January 2018

Customer Charter Achievement 2017

Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20175Customer Charter Achievement August 20179Customer Charter Achievement April 2017
2Customer Charter Achievement November 20176Customer Charter Achievement July 201710Customer Charter Achievement March 2017
3Customer Charter Achievement October 20177Customer Charter Achievement June 201711Customer Charter Achievement February 2017
4Customer Charter Achievement September 20178Customer Charter Achievement May 201712Customer Charter Achievement January 2017

Customer Charter Achievement 2016

Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20165Customer Charter Achievement August 20169Customer Charter Achievement April 2016
2Customer Charter Achievement November 20166Customer Charter Achievement July 201610Customer Charter Achievement March 2016
3Customer Charter Achievement October 20167Customer Charter Achievement June 201611Customer Charter Achievement February 2016
4Customer Charter Achievement September 20168Customer Charter Achievement May 201612Customer Charter Achievement January 2016

Customer Charter Achievement 2015

Documents are provided in PDF format. Please download the document.

NoAchievement MonthNoAchievement MonthNoAchievement Month
1Customer Charter Achievement December 20155Customer Charter Achievement August 20159Customer Charter Achievement April 2015
2Customer Charter Achievement November 20156Customer Charter Achievement July 201510Customer Charter Achievement March 2015
3Customer Charter Achievement October 20157Customer Charter Achievement June 201511Customer Charter Achievement February 2015
4Customer Charter Achievement September 20158Customer Charter Achievement May 201512Customer Charter Achievement January 2015

Customer Charter Achievements 2014


The document is provided in PDF format. Please download the document. For users downloading using Mobile Data, please check the document size first to avoid excessive data usage. Please click on the document title to start downloading.

 

BillAchievement MonthBillAchievement MonthBillAchievement Month
1Customer Charter Achievements December 20145Customer Charter Achievements August 20149Customer Charter Achievements April 2014
2Customer Charter Achievements November 20146Customer Charter Achievements July 201410Customer Charter Achievements March 2014
3Customer Charter Achievements October 20147Customer Charter Achievements June 201411Customer Charter Achievements February 2014
4Customer Charter Achievements September 20148Customer Charter Achievements May 201412Customer Charter Achievements January 2014

Customer Charter Achievements 2013


The document is provided in PDF format. Please download the document. For users downloading using Mobile Data, please check the document size first to avoid excessive data usage. Please click on the document title to start downloading.

 

BillAchievement MonthBillAchievement MonthBillAchievement Month
1Customer Charter Achievements December 20135Customer Charter Achievements August 20139Customer Charter Achievements April 2013
2Customer Charter Achievements November 20136Customer Charter Achievements July 201310Customer Charter Achievements March 2013
3Customer Charter Achievements October 20137Customer Charter Achievements June 201311Customer Charter Achievements February 2013
4Customer Charter Achievements September 20138Customer Charter Achievements May 201312Customer Charter Achievements January 2013

Customer Charter Achievements 2012


The document is provided in PDF format. Please download the document. For users downloading using Mobile Data, please check the document size first to avoid excessive data usage. Please click on the document title to start downloading.

 

BillAchievement MonthBillAchievement MonthBillAchievement Month
1Customer Charter Achievements December 20125Customer Charter Achievements August 20129Customer Charter Achievements April 2012
2Customer Charter Achievements November 20126Customer Charter Achievements July 201210Customer Charter Achievements March 2012
3Customer Charter Achievements October 20127Customer Charter Achievements June 201211Customer Charter Achievements February 2012
4Customer Charter Achievements September 20128Customer Charter Achievements May 201212Customer Charter Achievements January 2012

Customer Charter Achievements 2011


The document is provided in PDF format. Please download the document. For users downloading using Mobile Data, please check the document size first to avoid excessive data usage. Please click on the document title to start downloading.

BillAchievement MonthBillAchievement MonthBillAchievement Month
1Customer Charter Achievements December 20115Customer Charter Achievements August 20119Customer Charter Achievements April 2011
2Customer Charter Achievements November 20116Customer Charter Achievements July 201110Customer Charter Achievements March 2011
3Customer Charter Achievements October 20117Customer Charter Achievements June 201111Customer Charter Achievements February 2011
4Customer Charter Achievements September 20118Customer Charter Achievements May 201112Customer Charter Achievements January 2011

Last Updated : 01 October 2026